Case studies

Akida is designed to support any and all field service roles. Here's how some clients are succeeding with Akida

EXP (in East and West Africa) uses Akida to track, test and analyse activations. Also, to carry out brand audits and measure performance of their brand ambassadors.

Toyota Kenya's sales team uses Akida to register their sales leads. Akida supports the team to schedule follow-ups and record orders from customers.

Hipora uses Akida to confirm timely attendance of their guards and retail teams. Also, to gather real-time retail audits, patrols, handovers and incident reports.

Mwezi uses Akida to gather insights on likely prospects for their products. Akida also empowers their field team with real time data on overdue customers to follow up on. More clients...

Some frequently asked questions

Below are answers to some general, Android, iOS and web portal questions asked about Akida

How soon can I get started?

Today. Sign up and make payment for your preferred plan. We'll set up your account and send your portal login details. You're all set to start enjoying simple and reliable reporting. The web portal allows you to create and manage your users, reports and messages. We can customize the existing features to fit your specific requirements. We'll work on such once you get started.

How secure is my data?

Akida sits on reliable, scalable and secure Microsoft Azure. We have taken every necessary measure to ensure the safety of the system and our users data. All communication between the app, the server and the web browser is SSL encrypted. We run regular data backups to safeguard our users data from accidental data loss.

Do I need training?

No you don't. Akida is easy to use, both on mobile and web. We've tested the app with diverse users across 8 countries with diverse use cases. We engage with our users for feedback and have been improving on it based on such feedback since 2013. We have a dedicated support team that is available 24/7 on or +254 20 243 5238, whenever needed.

What kind of devices do I need for my users?

Akida runs on any android phones and tablets running on android 4.4 or higher, and iphones and ipads running iOS 10.0 or higher. You can buy the devices or users can use their own devices. The web portal is accessible from any web browser on mobile or desktop devices. Visit the download section to install Akida on your device.

How to enable your camera and location

Some devices have the camera and location feature disabled by default. To use the app, you need to enable both. To enable the camera and location, go to your phone's settings . Select app, select permission and turn on the camera and the location. If it still doesn't work, restart your phone to allow update the changes.

Problems installing or updating the app

This is due to insufficient space on your device. to free up some space on your device, clear cache under your phone settings, storage option. Move some data and apps to your external SD card. Delete apps you're no longer using. Restart your phone, and then try installing again.

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Download Akida

Akida is supported on Android phones and tablets running on Android 4.4 or higher,
iPhones and iPads running iOS 10.0 or higher.